FAQ
We are available 24 hours a day, 7 days a week
Yes, all our vehicles have Wi-Fi and you can view your e-mails or surf the internet for the duration of your transfer.
We provide child seats for children as long as you make a reservation during your booking process to let us know where to place the child seats.
Pets are allowed in our vehicles as long as you make a reservation before you let us know by giving you some information (size, booklet, etc.) and we will take care of the rest.
It would be ideal to book through our site so that all of your details are filled in correctly by you. But you can also call us and fill in your details.
No, there is no extra charge. Let us know in time for your luggage, because if there are many, we may need to ship a larger vehicle.
After each shipment, the vehicle is cleaned and lost items are found, the driver communicates with you from the details you provided us during the booking process of your shipment or excursion.
Tipping is not mandatory. If you are satisfied with our services, you may (if you wish) tip the driver.
On our site there are some popular excursions / transfers.
The program is tailored to your interests and so you can suggest us to include other places you are interested in visiting.
No, there is no extra charge as long as you let us know in time for the new changes to modify the program.
Immediately after your booking, you will receive a confirmation email with detailed information.
Our driver will be on arrival (before the exit) at the airport upon arrival, holding a sign of our company with your name written on it.
Our company is constantly updated with the airport website and we know exactly when your flight arrives, so you don't have to worry. If you could send us a message or an email through the plane it would be great help for us.
If you miss your flight, please send us an email, or send us a message, or call us with any new details of your reservation so that our driver at the airport does not wait unjustly.
All of our drivers speak English. If you still want a professional tour guide, you can send us a comment when booking with your language you speak.
If you have any questions or concerns about these Terms, please contact us